About this event
BRIEF DESCRIPTION
This course aims to equip learners with essential skills in Team Management and Performance Management, focusing on strategies to motivate teams, delegate tasks effectively, and manage conflicts to foster a positive work environment.
Learners will also explore techniques for managing individual performance, including coaching, providing constructive feedback, and addressing challenges posed by difficult employees.
Additionally, the course emphasizes the importance of effective communication, highlighting the role of active listening and the art of asking the right questions to enhance interpersonal interactions and team dynamics.
LEARNING OUTCOME
By the end of this workshop, through a mixture of lectures, group activities, discussion, and practical sessions, delegates will understand and appreciate the following:
a) Team management
Motivation
Delegation
Conflict management & resolution
b) Managing individuals: (Performance Management)
Coaching & feedback
“Difficult” employees
c) Communication
Active listening
Art of questions
COMPANY PROFILE | FINDLAY (B) SDN. BHD.
Founded in 2014, Findlay (B) Sdn. Bhd. is an education services agency that always goes the extra mile. We aim to provide a range of services that will help clients during their educational and professional journey to develop and maintain the professional skills vital to staying competitive in today’s world. Findlay offers a variety of training courses and workshops corporate clients looking to improve their employees’ skills.
ABOUT THE TRAINER | WILLIAM MARTIN
William first came to Brunei in 1986 and has spent more than half of his professional life in Asia, the Middle East, Russia, the UK and the Caribbean.
He has always specialised in delivering service, analysing risk and implementing change in his international roles and brings his enjoyment of solving problems and helping others to support growth in Brunei. Now Director of Training and Consultancy, William works with clients looking to review and improve their business performance.
William’s strengths include an ability to deal with all types of clients – from individuals to global banks – along with building business in growth areas and maintaining as well as enhancing business in mature markets. Able to deliver mass-market services to large numbers of customers or specialised services to smaller groups of sophisticated institutions, he understands the different problems that businesses encounter in different markets.
His advice contains a unique blend of the practical and the theoretical, tailored to clients’ needs, and he thrives in startups, turnarounds or other “challenging” situations.
WHO SHOULD ATTEND?
This workshop is designed for anyone who has to lead others (even one person) or wishes to sharpen their people leadership skills as well as those who have attended Leadership for New Leaders workshop.
Don't miss this amazing chance to learn from experts and network with fellow entrepreneurs. Reserve your spot now and get ready for an exciting journey to entrepreneurial success!